CallMaster Update Download and Installation Procedure

This document will assist the user in downloading and integrating the monthly CallMaster Database update file.
Each month, DataMatrix releases a new CallMaster Database CD-ROM containing all of the changes and additions that have accumulated since the last release.  These same changes are also posted on our FTP website in the form of update files and are made available for a period of six consecutive months to customers who have purchased the CallMaster Database product.
The update information is contained in a series of six update files, each one specific to a CallMaster Database subscription based on the creation date of the database.  To display the creation date of your CallMaster Database and the name of the update file that you should download, enter the string "USVEFI" into the "Call" field of the ProLog Logging Form, then click on the "CallMaster" button.  When the USVEFI record is displayed, the Note field will list information regarding your subscription, including the month and the year that your CallMaster Database was created followed by the file you need to download.

The line will look like this:

Jun 2012 - Install UD_CMDB_1206.EXE Renew After: Jan 1, 2013
This line parses out to this:

"Jun 2012" – This is the Edition; the Month and Year your subscription was issued.

"Install UD_CMDB_1206.EXE" - This is the file you need to download each month.  The filename format is "UD" for Update file; "CMDB" for CallMaster DataBase; "1206" for the Year and Month (yymm) of your subscription and is the only part of the filename that differentiates it from other CallMaster update files.  Note: Update files are not interchangeable; updates for different months will not work with your subscription.

"Renew After:" - The date that follows this label is the date after which you should renew CallMaster for an uninterrupted subscription.  There will not be any more updates this subscription the month after this date.

So, for the next six months, you should go to our FTP website at http://www.prologsystem.com/files and download the UD_CMDB_1206.EXE file.  Remember, the specific file name that you download will be based on the Edition of your CallMaster Database.  To determine the update file you need to download, use the information contained in the comment field of the "USVEFI" record.
The update file for your CallMaster Database is normally updated on the last Sunday of each month, although we reserve the right to update the file as late as the first week of the month.  With each successive month, due to the addition of updated data, the size of the update file will increase.  Each file remains on the FTP site for a period of 1 month when a new update file is posted.  At the end of the six update period, it is removed from the FTP site.  At this point, a new CallMaster Database subscription should be purchased which will begin a new six month update cycle using a different update file name as outlined earlier.
When you access the ProLog download site you will be asked to enter a User ID and Password.  The User ID and Password are normally changed twice a year.  Should the password change prior to the end of your six month update entitlement, you may request the latest User ID and Password by sending an email to us at mailto:prolog@swcp.com with a subject heading of "FTP ID REQUEST".  Please include your Name, Callsign and your Prolog serial number.  Your serial number can be found in the “About ProLog” Help menu selection.

ProLog Updater Program (PUP)
PUP is a utility program that will be used to install any and all ProLog update files.  Besides CallMaster updates, this will include all program and system updates, Help file updates, QSL Route, IOTA and LOTW User file updates.  PUP is distributed and automatically installed with ProLog Version 8.  However, users of ProLog Versions 6 and 7 should download and install PUP to continue to install ProLog updates.

PUP Installation

Version 8 users do not need to read this section as PUP is automatically installed when you install Version 8.  However, it is strongly recommended that Version 6 and 7 users complete the following installation.  Open your web browser and go to http://www.prologsystem.com/support/download.htm and click on the "ProLog Updater" button.  Read the appropriate information and then click the download line at the end of this topic.  When the download commences, save the "ProLogUpdater.exe" file to your ProLog operating folder.  The V6 operating folder is "C:\Program FIles\PROLOG" folder.  The V7 operating folder is "\ProLog-V7" but depending on which operating system you are using, it could be located in the "C:\Program Files" folder (32-bit OS) or the "C:\Program Files (x86)" folder (64-bit OS).  If you are using Windows Vista or Windows 7, after PUP is downloaded, using the Windows Explorer you must navigate to "PrologUpdater.exe" in the ProLog operating folder, right-click on the file, click "Properties" followed by the "Compatibility" tab and set the checkbox next to the "Run This Program As An Administrator" option and then Save this change.

At this point you can create a shortcut for PUP and place it on the Desktop or other location where you will have easy access to it.  Remember, if you have a CallMaster subscription or download the LOTW User file, you will need to use this file every month, so place the shortcut where it is easily accessible.  Now, double-click PUP (or its shortcut) to launch that program.  This step is necessary because it will create a folder "C:\ProLog Update Files" on your hard drive and this folder is necessary for correct installation of future updates.  This folder will be the “Target” folder when you download update files.  In other words, this will be the folder where you will save any downloaded update files.

This completes the installation of PUP.

CallMaster Update File Installation and Integration
This procedure applies to all users of ProLog Versions 6, 7 and 8.  Version 8 users can also refer to the "ProLog System: ProLog Updater Program (PUP)" topic in the Help file.  Go to http://www.prologsystem.com/files/ and log into the download page.  Locate the correct update file and right-click on it.  Select "Save Target As" from the popup menu and in the "Save As" navigation window that opens, select the "C:\ProLog Update Files" folder and then click “Save”.  All update files must be saved to this folder.

After the download is complete, launch PUP.  PUP will display the update files that you just downloaded in the "Update Folder" column and any update files that are resident in the \PROLOG, \ProLog-V7 or \ProLog-V8 folder in the "ProLog Folder" column.  

The update files in the “ProLog Folder” column should be older than those in the “Update Folder”.  You can identify their relative age by either the "yymm" or sequential update number in the file name.  Assuming the update files you downloaded are newer than those in the “ProLog Folder” column, set the checkmark in the "Update" column next to the update file you want to install.  You can install multiple files at the same time, so check every file you wish to install.  When you are finished selecting which files to install, click the "Apply" button.  This will copy and extract the update files to the correct ProLog folders.  When the extraction process is completed, one or more documents will open advising you of any further installation actions necessary, such as re-indexing CallMaster.  Other types of files require different post-installation operations.  There will be one document for each file installed.  Just be aware that a document will open to advise you of any additional operations that are necessary to complete the installation or update.

After PUP has finished extracting the CallMaster Database update file, you must reindex the database.  In Version 8, launch ProLog and click the “Options” menu.  Select “CallMaster Callbook Database” followed by “Reindex CallMaster”.  In Version 7, launch ProLog and click the “Options” menu, followed by “Reindex/Update CallMaster Database”.  In Version 6, launch ProLog and click the “Options” menu, followed by “Reindex/Update CallMaster Callsign Database”.
Before Prolog commences the CallMaster integration operation it verifies that you have downloaded the correct update file for your CallMaster Database.  If a file name discrepancy is detected, ProLog will issue an error message stating that the wrong update file has been downloaded and it will also list the name of the correct file to download.  If you receive this message, simply return to the FTP site, download the correct file and repeat the operations described above.
The integration/reindex operation is quite data intensive and based on processor speed, it may take 5 minutes or longer to complete.  When the operation is complete, a window will be displayed containing information about the number of records that were added, updated and the total number of records overall.
Of course, if you have any problems feel free to give us a call on our tech support line at (505)-892-5669.
Ed, W5VP
Jack, N2JT